Q&A / Technical Support

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Dear POUPIN, This is Khanh from Sollae Systems's Technical Support Team. Thank you for using our products. Could you please let us know the version of firmware and ezManager you are using ? And also please provide us the snapshots of CIE-H10'ss configuration on ezManager. Thank you, Best regards, > POUPIN wrote: > ------------------------------------ > Hello, > > We are trying to communicate with the CIE-H10 with Modbus TCP but it doesn'st work. > > We try first to use ezTCP Manager. We find the CIE-H10 on the network but when we launch the Modbus Test programm, the "connect" button is not accessible. > > After, we try with our supervisor but when we try to connect to the CIE-H10, we have the response "port unavailable. > > Can you help me? > > thanks
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