bannerbar

Support > Technical Support

Q&A / Technical Support

Name	E-mail

Company Name

Subject

Contents
Hello Fábio Oliveira, CIE-H10 currently does not have the features you described. However, If you have a little bit programming skill, you can use another product, called PHPoC. PHPoC is a programmable hardware platform, which is very easy to program. With PHPoC, you can do anything you want. For more information about PHPoC, please visit http://www.phpoc.com/ If possible, could you please tell us your application? We may give you a suggestion. I hope the above is useful to you. Please feel free to contact me if you need any further information. Thank you, Best regards, > Fábio Oliveira wrote: > ------------------------------------ > Good morning, > > Thank you for your answer. > > Does the module have an watchdog timer to shut it down if no activity? Or can we tell the module to activate one output for, lets say 30 minutes, and then if no communication the output goes off? > > We are trying to use this module but as our application "handles" people we need to make sure the times are correctly respected. > > Thank you very much. > > > > Sollae Systems wrote: > > ------------------------------------ > > Dear Fábio Oliveira, > > > > Thank you for using our products. > > > > We are sorry for late reply. > > > > Currently, CIE-H10 only support initializing output port state when the device is restarted, it does not support initializing output port state when the connection is closed. > > > > We will discuss to add this feature and inform you after discussion. > > > > Thank you for your feedback. Your feedback is important for us to improve our services and quality. > > > > Best regards, > > > > > > > Fábio Oliveira wrote: > > > ------------------------------------ > > > Good afternoon, > > > > > > I would like to know if it is possible to configure the CIE-H10 to do the following: > > > > > > 1. A normal connection is made in Modbus/TCP with the module. > > > 2. Some outputs are activated; > > > 3. Suddenly, the cable information is disconnected or some other line issue breaks the connection between the PC program and the module. > > > 4. All the outputs should be deactivated. > > > > > > I cannot make the module to put all outputs off when there is no connection. I can put all outputs off when I normally disconnect from the module ( I checked the box "Initialize the output port state" in the ez TCP manager). > > > > > > So, is there a way to make all the outputs off if the connection is abnormally lost? > > > > > > Thank you very much.
Password

Attachment(Image, ZIP file under 2MB)