한국어
|
English
PRODUCTS
SOLUTIONS
APPLICATIONS
SUPPORT
DOWNLOAD
WHERE TO BUY
ABOUT US
Support
>
Technical Support
Q&A
/ Technical Support
Name
E-mail
Company Name
Subject
Contents
> Mario wrote: > ------------------------------------ > > Hello, > i can connect using windows ezmanager an local AP setting using IP 10.1.0.1 > Enclosed you find the export file (i changed the routername and password for this purpose). > IP Adresse conflict tab cannot used, because there is no connection from the M85 with the internal network. I also changed the wifi settings to dhcp with result of blinking 4 times. Set IP to different give blinking 1 second and no connection to the router. Pinging the IP gives timeout > PING 192.168.1.11 (192.168.1.11): 56 data bytes > Request timeout for icmp_seq 0 > Request timeout for icmp_seq 1 > Request timeout for icmp_seq 2 > Request timeout for icmp_seq 3 > Request timeout for icmp_seq 4 > Request timeout for icmp_seq 5 > Request timeout for icmp_seq 6 > ping: sendto: No route to host > Request timeout for icmp_seq 7 > ping: sendto: Host is down > Request timeout for icmp_seq 8 > ping: sendto: Host is down > Request timeout for icmp_seq 9 > ping: sendto: Host is down > Request timeout for icmp_seq 10 > ping: sendto: Host is down > Request timeout for icmp_seq 11 > ping: sendto: Host is down > Request timeout for icmp_seq 12 > > Search all button gives no result. > > What screenshot do you mean? > your given IP address doesn'st work (error after sending mail) > Sending of file doesn'st work in email an this support site > > Again, the m85 worked for about 1 year without problems and changed anything on the module or router. > > Mario > > > Mario wrote: > > ------------------------------------ > > > > > > > > > Sollae Systems wrote: > > > ------------------------------------ > > > Dear Mario, > > > > > > We are sorry we did not fully understand what you mean. > > > ezManager is available on Windows, Android, and iOS. > > > It is not available on MAC OS. > > > > > > First, on ezManager, please try to use SEARCH ALL on MAC tab (see the attached image1). > > > Or you can use Search function of ezManager application on Android or iOS at this step. > > > If MAC address of device is shown on ezManager, it means the Wifi configuration is correct. > > > > > > Next step, could you ping to CSW-M85 device and send us the ping result? > > > Also, please try to use IP address Conflict Detection function on ezManager (see attached image2) and send us the result. > > > > > > For further analysis, we need more information. Could you please send us the configuration file of CSW-M85 and the screenshot for the setting of your router? > > > Thank you very much for your cooperation. > > > > > > > > > > Mario wrote: > > > > ------------------------------------ > > > > I use the m85 in normal mode (connected to a fritzbox router). I connect to it using internal ip and send some socket command through it. > > > > > > > > It worked great for about a year. I changed anything on M85 and on the router. > > > > The LED (12) ist blinking every second. I can connect to the isp Mode via Desktop PC (Mac) wifi but anymore with the smartphone. So I don'st have > > > > a ezmanager app to control the device. The smartphone finds the wifi, but doesn'st connect. > > > > > > > > > > > > > Sollae Systems wrote: > > > > > ------------------------------------ > > > > > Thank you for using our products. > > > > > > > > > > We are sorry for the late reply. > > > > > We just came back from a long public holiday, from Sep 30 to Oct 10, 2017. > > > > > > > > > > Regarding your issue, since you can enter Soft AP mode, there is no problem with the hardware of CSW-M85. > > > > > The problem may be in the network setting. For further analysis, we would like to ask the following questions: > > > > > > > > > > Could you please describe your scenario for using CSW-M85? > > > > > > > > > > And could you give us more detail about the status of LEDs on CSW-M85, which LEDs are on, which LEDs are blinking, and blinking every second or blinking four times at once (refer to page 12&13, CSW-M85 User Manual http://www.eztcp.com/documents/manual/cswm85en.pdf)? > > > > > > > > > > Also, please send us the following information: > > > > > + Configuration file of your CSW-M85 (connect CSW-M85 to ezManager, select "Advanced Menu" -> "Exports Variable"). > > > > > + Screenshot of your Access Point setting. > > > > > > > > > > Thanks and Best Regards, > > > > > > > > > > > > > > > > Mario wrote: > > > > > > ------------------------------------ > > > > > > I worked with m85 for about a year. Everything worked fine. 2 weeks ago there is no more wifi connection. I can enter the soft ap mode. wifi settings are correct. LED blinks after reboot, no wifi connection to my normal AP. > > > > > > Some ideas?
Password
New file
(*The above file attachment will be deleted. Image, ZIP file under 2MB)
20171012_export.ezm.zip
Notice
Technical Support
FAQ
Q&A
Customer Support
Sales & Quotation
Survey