bannerbar

Support > Technical Support

Q&A / Technical Support

Name	E-mail

Company Name

Subject

Contents
Dear goldak, We are sorry for late reply. We have just come back from Chuseok holiday. I guess that you used Modbus/TCP protocol for controlling output and reading input. If otherwise, please let us know. Firstly, we have example code for CIE-H10 in VB language. The example code is available here https://www.eztcp.com/en/download/pds_view.php?bbs_id=15&page=1&cid=239 Example code of reading input is in “private Sub InputRead_Click()” function (line 421 of Form1.frm) . We also have sample code for other languages (search “modbus” in this page https://www.eztcp.com/en/download/pds.php) Secondly, the full description of the Modbus/TCP communication protocol is here https://www.eztcp.com/en/download/pds_files/an_modbus_tcp_en.pdf Thirdly, In order to help you quickly solve the issue, could you please provide us the following information: - Firmware version of the old and new product (connect CIE-H10 to ezManager software and see the firmware version) - The format and value of the reading command that customer’s application send to CIE-H10 - Configuration of CIE-H10 (connect CIE-H10 to ezManager. On ezManager -> Advanced Menu -> Export Varialbes -> save file and send us) > goldak wrote: > ------------------------------------ > hi > > they are 4 years we have a cieh10 > > we have made a program that control open door with te cieh10 > > but one we the cieh10 is broken > > we change it > > and the program don'st work because the size of buffer change (12byte and 11 byte the old > > is it possible to have the documentation about the socket tcp description. > > i don'st found on your site. > > thank you to answer me and sorry for my bad english > > jean claude > >
Password

Attachment(Image, ZIP file under 2MB)