bannerbar

Support > Technical Support

Q&A / Technical Support

Name	E-mail

Company Name

Subject

Contents
Here are my Settings: > Sollae Systems wrote: > ------------------------------------ > Dear Jens Ebert, > > Thank you for being our valued customer. > > We would like to ask for more information regarding your inquiry. > > To make sure that we can fully understand your problem, could you please let us know how exactly did the issue happen? > You can not connect to CSW-H85N via ezManager? > Or you connected and set up CSW-H85N'ss parameters successfully, and then some problems happened? > > If you can connect to CSW-H85N via ezManager, could you please take a screenshot of CSW-H85N'ss setting parameters and send us? > > To connect CSW-H85N to ezManager, you can follow the steps below: > > + Enter Serial Configuration mode by pressing Function button on the side of your CSW-H85N for less than 1 second > If you successfully enter Serial Configuration mode, all the front LEDs except PWR LED will be blinking. > > + On ezManager window, open the right COM port, and Read the parameters from CSW-H85N. > Then, please take the screenshots of your CSW-H85N'ss setting and send us. > If possible, please also send us the screenshot of Simple Test window that you encountered the issue. > > And also, please check with this checklist to see if there is any problem with your network or serial configuration. > https://www.eztcp.com/en/support/view.php?page=1&cid=286 > > Thank you very much. > Best Regards, > > > > Jens Ebert wrote: > > ------------------------------------ > > Hello, we want our CSW H85N connect with a Tracer. > > I have configuratet with the EZ Manager. We use the infrastructure mode with an AVM Wlan Box. > > > > In the EZManager it will show us ERROR PORT. I am unable to connect or choose a COM Port. Also by SIMPLE Test it will show as an Error Message "NO Connection could be made..." > > > > What is the Problem???? > > > > We need Help! > > > > Jens Ebert
Password

New file (*The above file attachment will be deleted. Image, ZIP file under 2MB)
	20190401_Unbenannt.jpg