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Dear Customer, Thank you for the information. Since the Simple Test is successful, the CSE-M73 module is probably working well. Based on your information, it seems that and the problem is in the serial connection between the CSE-M73 and your serial device. Could you please double-check if your serial device and the serial cable/connector are still well-functioning or not? Make sure the serial parameters such as baud rate, data bit, etc., and the serial interface (RS232) are matched between the CSE-M73 and your serial device. If possible, please take the screenshot of the Serial Port tab of CSE-M73 on ezManager, and also send us the serial parameters of your serial device. We also would like to ask if you just need to transmit raw data via the serial connection, or there is any serial protocol required (e.g., Modbus RTU/ASCII)? Thank you very much. Best Regards > owckilay wrote: > ------------------------------------ > Here is the capture when I click the status button, the problem is I connect a serial device to the RS232 pins on the CSE-M73, but I can'st reach the device and don'st receive data from it. Despite, I can detect the CSE-m73 throw the ezManager application. When I connect the CSE-M73 to the PC throw serial and ethernet port, the simple test is successful I can send and receive data from both ports. > Sollae Systems wrote: > ------------------------------------ > Dear Customer, Thank you for choosing our products. However, we are not sure we fully understand your problem. Could you please give us more description about how exactly did your problem happen? Please follow the checklist below to troubleshoot the problem: https://www.eztcp.com/en/support/view?page=1&cid=286 Make sure the serial cable and connector work well, and the serial parameters are matched between devices in your application. If possible, please connect CSE-M73 to ezManager, and then click the Status button, take the screenshot and send us. To avoid language misunderstanding, you can also contact the seller where you bought the CSE-M73 device, for support in communicating with us. Thank you very much. Best Regards > owckilay wrote: > ------------------------------------ > Bonjour, dans le cadre d'sun projet j'sutilise le CSE-M73. dans le but de convertir des signaux reçu en série à partir d'sun équipement communicant en RS232 qui sera branché au convertisseur, pour ensuite transmettre ces données la via Ethernet sur le réseau. j'sai configurer le convertisseur via LAN, mais je n'sarrive toujours pas à recevoir les données communiquées en série.
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