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Dear valued customer. Thank you for your information. Firstly, You can verify the TCP connection between CSE-H21 and H.V.T by clicking the Status button on the ezManager. Secondly, to troubleshoot the issue, please send us the following information via email to support@eztcp.com: - The screenshot of H.V.T configuration (Network part) - The screenshot of CSE-H21 configuration on ezManager. We look forward to hearing from you. Have a great day, Best regards. > Anonymous wrote: > ------------------------------------ > Hello, Our problem lies with the communication to the High Voltage Tester from our computers. The computer needs to communicate with RS232, and the H.V.T only has an ethernet port. We tried to connect them using your product, the CSE-H21. We were able to send RS232 messages to the CSE but were unable to get anything out of the ethernet port. The way we are trying to connect is: PC <-RS232-> CSE-H21 <-TCP-> High Voltage tester. The High Voltage Tester only has an ethernet port as stated above. We configured the CSE-H21 in Serial mode using RS232 to set the IP-address of the High Voltage Tester. We think the issue lies with the fact that there must be a connection between the High Voltage Tester and the CSE-H21. We are not sure how to establish this connection. I have attached a crude sketch, maybe this will help to visualize the problem. Thank you for your help, and I hope to hear from you soon. > tonnie te braake wrote: > ------------------------------------ > Hello We have a high voltage tester with a network connector and a pc that can only communicate via RS232. Does Sollae have hardware to connect the high voltage tester and the pc together. We have bought a CSE-H21 box but we are not able to get is working yet. Or is this not possible with a CSE-H21? Thanks for you response in advance Tonnie te Braake
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