Q&A / Technical Support

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> tqtrung wrote: > ------------------------------------ > Hi, I was not tested with Simple Test before. But now when i using "Simple Test" this bug had occured. I sent continuity 1000 bytes to my device, data has lost some bytes. I sent to you my log file received data and code get data from ethernet module. Thanks. > ------------------------------------ > Sollae Systems wrote: > ------------------------------------ > Hi. > 1. > We cannot found any data loss from a remote server in our lab. > Can you explain your test environment in detail? > Or could you test it with our "Simple Test" program on ezManager? > > 2. > Our module sends a keep-alive packet with 10 seconds interval when there are no data communication in both serial and Ethernet sides. > CSE-M53N sends the packet 5 times while the remote host is not responding it. > After 10 seconds from the point of time that the last packet has been sent, it disconnects current TCP session and turns the TCP led off. (This takes about 50~60 seconds as you know) > The interval of sending keep-alive packet could only be configured in the latest firmware version 1.1A. ENV tuning program is also required to do that. > (F.Y.I. the minimum value of the interval is 1 second.) > If you want to get the program just tell us. Then, we will make the English version and send you the program. > > Thank you. >
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