Q&A / Technical Support

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> Sollae Systems wrote: > ------------------------------------ > > James Dean wrote: > ------------------------------------ > Hi, > > I have found in the manual how to upload files to the CIE-H10, but can not find how to check which files are in the system or how big they are. > > I was able to connect with the windows ftp://10.10.10.151, but a logon and password was required. The only seting I have changed from the default is to set a static IP address. > > Dear James, This is Khanh from Sollae Systems' Technical Support Team. Thank you for using our products. Unfortunately, we cannot check which files are in CIE-H10 and how big they are. Since CIE-H10 does not support FTP protocol, the request(logon and password) may come from another source. Please feel free to contact me if you need any further information. Thank you, Best regards,
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