Q&A / Technical Support

Name	E-mail

Company Name

Subject

Contents
> Sollae Systems wrote: > ------------------------------------ > Dear Patrick, Thank you for using our products. Could you please let us know the following information: - Firmware version of EZL-200F (use ezConfig software to know the firmware version) - Version of ezVSP. - Configuration of ezVSP (on ezVSP, go to "File" -> "Backup Virtual Com Port Setting" -> save file and send us) - Screenshot of ezVSP. - Configuration of EZL-200F (on ezConfig, connect to EZL-200F, click "Export Variables" -> save file and send us) (see the attached image ezConfig.ipg) - Use a telnet software to telnet to EZL-200F. Type "st net" command and send us sceenshot of status. (see telnet.jpg) Thank you for your cooperation, Best regards, > Patrick wrote: > ------------------------------------ > Dear support, > I'm using the converter EZL-200F between a PLC (Serial connector) and an old server with Win2003 server. > I need to replace the old server with a new PC with Win10, the software EZVsp could be compatible with Win10 as writed on the documentation but when I connect the converter (using the identical configuration on the old Server) the connection state changes continuously from: > - Connected > - Not connected > - [10061] No connection could be made because the target machine actively refuses it. > > Con you help me to fix this issue? > Thank you >
Password	Security Code

Attachment(Image, ZIP file under 2MB)