Q&A / Technical Support

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> Sollae Systems wrote: > ------------------------------------ > Dear SchwarzF, This is Sollae Systems' Technical Support Team. We are sorry for the late reply. We just came back from the Lunar New Year Holiday. Regarding your question, could you please send us the screenshot of CSE-H21's setting (from ezManager) and the screenshot of output from Telnet commands to email address: support@eztcp.com? > SchwarzF wrote: > ------------------------------------ > Hello, we are unable to use ssh to connect to the serial. We have done all neccesary steps from the manuaL: rsa keygen 512 dsa keygen ssh id ssh save aa55cc33 we even did a factory reset and updatet the firmware to version 2.0 Rev.A however we can see in the SSH Status section of Status Menu in ezTCP that there are no Cyphers selected and the ssh Version in set to 0. When we connect with Putty or Teraterm we get different Diffie Helman errors and with Mobaxterm we get connection refused. Is there a way to fix this? We think if we can set the ciphers then it will work, however in the manual there are no commands listed to set it up. Can you help us out?
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