Q&A / Technical Support

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> Sollae Systems wrote: > ------------------------------------ > Hello. Please check if EZL-60 and your PC are the same subnet or not. To communicate over the TCP/IP, hosts should be the same network. For example, if EZL-60's IP address [is 10.1.0.1/255.0.0.0], your PC is needed to be set to [10.1.0.2/255.0.0.0]. After then, all the work including PING test and firmware upgrade will be available. Have a nice day! > Trond wrote: > ~~~~~~~~~~~~~~~~~~~~~~~~~~~ > I am haveing trouble to connecting with ezl-60-e unit. EzConfig can detect the unit, read the MAC address, set communication mode and write comment. But it is impossible to ping the unit. > > I have tried to turn off the firewall, pass the ezConfig program through the firewall and enable network-search. > > Changing the firmware failes with timeout both when using ezConfig and hotflash. > > Do you have a suggestion to what settings is nessesary?
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