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No. 1293	Re: Re: Re: CSW-H85K – Ver 2.2B	2014-11-05

Thank you for your answer. The LINK LED should be ON if it is connected to the wifi adhoc network. The test(IP address 10.1.0.1) was OK. The LINK LED might be ON at that time. But now it is blinking. Please check the wifi parameters in both the CSW-H85K and the PC. You have uploaded a screen shot which is a status window. It means that your PC has communicated to the CSW-H85K through the Wifi network. As I told you before, our product works even 192.x.x.x IP address network. Please test it again with both 10.1.0.1 and 192.168.1.14. Thank you. > Roberto Boucht wrote: > ------------------------------------ > Hi Sirs, > > 1. The LINK led is blinking. > 2. PING does not get an answer. > > I would like to add that the RF link looks to be active, the WiFi PC application shows good signal from the CSW. > > > > > Sollae Systems wrote: > > ------------------------------------ > > Hello, > > This is a technical support team of Sollae Systems. > > > > CSW-H85K's IP address can be changed anytime as you want. > > > > I am not fully sure why the data communication is impossible. > > So I would like to ask you to do a few test. > > > > When CSW-H85K's IP address is 192.168.1.14 and PC's IP address is 192.168.1.10 > > Please let me know answer to the below questions. > > 1. What is the LINK Led status? > > > > 2. What is ping test result? > > > > Thank you. > > > > > Roberto Boucht wrote: > > > ------------------------------------ > > > CSW-H85K – Ver 2.2B > > > > > > Dear Sirs, > > > > > > We have just bought your converter Ethernet-Serial model CSW-H85K but we have Communications problems so that we appreciate you can give us some clue to solve it. > > > > > > We have installed the CSW according to the user manual with its address 10.1.0.1 and 10.1.0.2 for the PC, in Ad-hoc mode. These combination works fine. > > > > > > When we change the addresses to 198.162.1.14 for the CSW and 198.162.1.10 for the PC the data communication is impossible. We have tested several IPs/Mask/ without success. > > > > > > We need to know whether 10.1.0.1 is the only address for your CSW unit can handle or it can be changed according the customer necessities. > > > > > > Attached files you can find both status the one with IP 10.1.0.1 and the another one with IP 192.168.1.14. > > > > > > During the test, the firewall and antivirus applications where disable. > > > > > > In case the IP address will not be possible to be changed according the our system necessities we will ask your local dealer to get the money back as IP 10.xx.xx.xx is not allowed in our system. > > > > > > > > > We will appreciate your prompt answer. > > > > > > Kind regards. > > > > > > Roberto > > > > > >

Writer	Sollae Systems	Company