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No. 1394	Re: Notification Email CIE-H12	2016-03-10

Dear Frans , This is Khanh from Sollae Systems' Technical Support Team. Thank you for using our products. Unfortunately, we can't provide that option because of memory limitation of CIE-H12. We are sorry for this inconvenience. For the option, we have another products called PHPoC. You can refer to the following link if you need the information about them: http://phpoc.com/products.php Please feel free to contact me if you need any further information. Thank you, Best regards, > Frans C. wrote: > ------------------------------------ > Dear, > The notification email option of the CIE-H12 does not work with the 2 major Internet providers in Belgium, due to the mismatch between the MX record returned by their DNS servers, and the required SMTP server: > Both providers have a market share of more than 95% together. This issue make the CIE-H12 unusable in Belgium: > 1/Provider Proximus MX record servers: mx101.skynet.be (195.238.22.25) and mx201.skynet.be (195.238.20.25). These server do NOT allow to send email. The required SMTP server is smtp.skynet.be (195.238.20.27) > 2/Provider Telenet MX record servers: mx1.telenet-ops.be (195.130.132.8) and mx2.telenet-ops.be (195.130.132.9). The required SMTP server is smtp.telenet.be (195.130.132.11). > The CIE-H12 shows one the MX servers, but no email can be send. > Please provide the option in the CIE-H12 firmware to define the SMTP server by IP number. The port 25 is open on both networks, so this is NOT a request to implement any authentication or encryption on the CIE-H12. > Please inform us about the expected implementation planning. > The purpose is to use the CIE-H12 as a stand-alone controller. Modmap is not an alternative. > Best Regards > Frans

Writer	Sollae Systems	Company