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No. 1436 Re: Re: Re: Re: Re: P.C cannot connect to EZL-50L and EZL-410. 2016-11-16

Dear Tuan,

Please check your Gmail(ngu*****octuan4**3@gmail.com) for the quotation.

Thank you!


> Tuan Nguyen wrote:
> ------------------------------------
> Dear SungWoon Lee
>
> Can you give me the price of EZL-50L, EZL-410, you can send informations about the price into my email.
>
> thank you for your support.
>
> Hearing from you soon.
>
>
> > Sollae Systems wrote:
> > ------------------------------------
> > Dear Tuan Nguyen
> >
> > This is SungWoon Lee with Support Team.
> >
> > About EZL-410,if LED blinks in every second, it is normal.
> > The other operations is abnormal.
> >
> > About EZL-50L, it is abnormal except the below 3 normal operations.
> > 1. blinking every second - Assigned an IP address
> > 2. blinks 4 times at once - Without being assigned an IP address by DHCP or PPPoE
> > 3. ON - Established a TCP connection
> >
> > About purchasing, I heard our sales team contacted you already.
> >
> > Thank you
> >
> > > Tuan Nguyen wrote:
> > > ------------------------------------
> > > Dear Mr SunWoon
> > >
> > > I'ssm so sorry, the letter previous i said not clear about my problem.
> > >
> > > The LED 4CH is RUNLED (Status of EZL-410 LED Active Low), when power supply 3.3v was provided EZL-410 and then it blind, i dont understand when it was blinked light that is normall or abnormal?
> > >
> > > And the same with EZL-50L, when power supply 5V was provided, The LED status of EZL-50L was also blinked light.
> > >
> > > So, can you show me know about two case above is normal or abnormal?
> > >
> > > IF THEY HAS FAIL, WHERE CAN I BUY THEM AT VIETNAM? or can you give me address that can buy them? and price of them?
> > >
> > > Hearing from you soon!
> > >
> > > Thank you.
> > >
> > >
> > > > Sollae Systems wrote:
> > > > ------------------------------------
> > > > Dear Tuan Nguyen
> > > >
> > > > This is SungWoon Lee with Support Team.
> > > >
> > > > Unfortunately, we have no idea related "IVS Control System Main Board (Rev 1.2)".
> > > > So I am afraid I don'sst know what 4CH LED is indicated.
> > > > Currently, all I can tell you is that EZL-50L should be powered by 5V source.
> > > >
> > > > I guess that one of our customers designed this system.
> > > > So I would like you to contact directly to this customer for
> > > >
> > > > Thank you.
> > > >
> > > > > Tuan Nguyen wrote:
> > > > > ------------------------------------
> > > > > Hello, Mr.
> > > > >
> > > > > Now i have a system, include: "Computer -> Hub -> Control Box( EZL-50L, EZL-410) -> 3 pumps".
> > > > >
> > > > > My computer cannot control 3 pumps.
> > > > >
> > > > > Pump, Hub, Computer is OK.
> > > > >
> > > > > I'ssve checked Control Box, voltage was 3.3v to provide EZL50L, EZL-410, but cannot connect and ping to EZL50L, EZL-410L follow User Manual of them. Cable is OK, IP address of My computer is 10.1.0.2.
> > > > >
> > > > > When Turn ON the Control Box, the led of 4CH flashed. Maybe EZL-50L and EZL-410 has fail????
> > > > >
> > > > > Can you help me about this problem? I'ssve sent picture follow this item.
> > > > > Thank you.
Writer Sollae Systems Company