Q&A

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No. 1488	Re: Desactivate Outputs if no connection	2017-05-10

Dear Fábio Oliveira, Thank you for using our products. We are sorry for late reply. Currently, CIE-H10 only support initializing output port state when the device is restarted, it does not support initializing output port state when the connection is closed. We will discuss to add this feature and inform you after discussion. Thank you for your feedback. Your feedback is important for us to improve our services and quality. Best regards, > Fábio Oliveira wrote: > ------------------------------------ > Good afternoon, > > I would like to know if it is possible to configure the CIE-H10 to do the following: > > 1. A normal connection is made in Modbus/TCP with the module. > 2. Some outputs are activated; > 3. Suddenly, the cable information is disconnected or some other line issue breaks the connection between the PC program and the module. > 4. All the outputs should be deactivated. > > I cannot make the module to put all outputs off when there is no connection. I can put all outputs off when I normally disconnect from the module ( I checked the box "Initialize the output port state" in the ez TCP manager). > > So, is there a way to make all the outputs off if the connection is abnormally lost? > > Thank you very much.