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No. 1502 Re: Re: Re: EZL-200F Connection with Win10 2017-07-04

Hello Patrick,

We found out the reason why the state of connection is toggled.

In configuration of EZL-200F, you set timeout parameter (see http://webhard.eztcp.com/khanh/config_timeout.JPG) to 10.
It means If there is no transmission of data for 10 seconds, EZL-200F tries to terminate the TCP connection. After the connection is closed, ezVSP tries to open the TCP connection.

To disable this feature, set timeout to 0.

We recommend using the latest firmware version http://www.eztcp.com/en/download/pds_view.php?bbs_id=15&page=1&cid=199

Additional, If you want to monitor state of EZL-200F via Telnet, you should make Telnet connection on port 23, not 1470. Port 1470 is used to exchanged data.

If the problem doesn'st still be solved, please feel free to contact us.

Thank you,

Best regards,

> Patrick wrote:
> ------------------------------------
> Good day and thank you for the support.
> Firmware V. 1.3b
> ezVSP (installed on Win10) V. 4.1E
> ezVSP (Installed on Win2003 server) V2.3b
>
> The configuration of ezVSP (win10) is attached (settings.vsp)
> The ezConfiguration is attached (backup_exConfig.ezc).
>
> The screenshot with the three connection status are attached.
>
> About the telnet it seems like not working, I use Telnet command to the converter IP on port 1470 but it refuses the connection.
> Regards
> Patrick
>
>
> > Sollae Systems wrote:
> > ------------------------------------
> > Dear Patrick,
> >
> > Thank you for using our products.
> >
> > Could you please let us know the following information:
> >
> > - Firmware version of EZL-200F (use ezConfig software to know the firmware version)
> > - Version of ezVSP.
> > - Configuration of ezVSP (on ezVSP, go to "File" -> "Backup Virtual Com Port Setting" -> save file and send us)
> > - Screenshot of ezVSP.
> > - Configuration of EZL-200F (on ezConfig, connect to EZL-200F, click "Export Variables" -> save file and send us) (see the attached image ezConfig.ipg)
> > - Use a telnet software to telnet to EZL-200F. Type "st net" command and send us sceenshot of status. (see telnet.jpg)
> >
> > Thank you for your cooperation,
> >
> > Best regards,
> >
> >
> > > Patrick wrote:
> > > ------------------------------------
> > > Dear support,
> > > I'sm using the converter EZL-200F between a PLC (Serial connector) and an old server with Win2003 server.
> > > I need to replace the old server with a new PC with Win10, the software EZVsp could be compatible with Win10 as writed on the documentation but when I connect the converter (using the identical configuration on the old Server) the connection state changes continuously from:
> > > - Connected
> > > - Not connected
> > > - [10061] No connection could be made because the target machine actively refuses it.
> > >
> > > Con you help me to fix this issue?
> > > Thank you
> > >
Writer Sollae Systems Company