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No. 1517	Re: Re: Re: Re: Re: CSE-H55N2 Client - server configuration BACnet MS/TP	2017-09-01

Dear Ferry, You're welcome! We look forward to the result and hope that the system works well. Best regards, > Anonymous wrote: > ------------------------------------ > > Thanks. > > 1: IP conflict: Already checked, but will check again. > 2: I use the same type of power source as for my MODbus configuration, and already placed a stronger power supply > 3: I'll test this with another cable. > > I've tested that the client looses connection, ethernet cable can be the issue. > Also i connected the devices with a RS485 cable direct, and connection stays stable. > > As soon as i have tested this, i'll let you know if it is fixed or not. > > Thanks so far. > > > > > Sollae Systems wrote: > > ------------------------------------ > > Hello Ferry, > > > > Thank you for detail information. > > > > We checked your configuration on both devices and there is nothing wrong with these configurations. There are some possible reasons which make your system work unstably. > > 1. IP address is conflicted with IP of another device. > > 2. Power source us unstable and it could make CSE-H55N2 reset and then the connection will be lost and re-established. > > 3. Ethernet cable is unstable, it could make the connection lost > > > > Could you please check these above reasons? > > > > If the problem is not solved, please feel free to contact us! > > > > Best regards, > > > > > > > ferry wrote: > > > ------------------------------------ > > > > > > Hello again, > > > > > > In the attachment you find the 2 configuration exports. > > > > > > When i look in the state in EZ manager, normally the state is "connection established" > > > > > > When my BACnet device is offline in the controller, the state is "connection lost" (or something). a few minutes later the connection is back. and the communication is back. > > > > > > > Sollae Systems wrote: > > > > ------------------------------------ > > > > Hello Ferry, > > > > > > > > Thank you for using our products. > > > > > > > > In order to find out the reason, we would like to ask some additional information. > > > > > > > > 1. Could you please describe more detail about your network topology (for example, PC <-> internet <-> CSE-H55N2 <-> BACnet MS/TP device ....)? > > > > 2. Could you please tell us how you detect that connection is lost ? > > > > 3. Could you please send us the configuration files of both CSE-H55N2 device (on ezManager software, go to "Advanced Menu" -> Export Variables -> save file and send us) > > > > > > > > Thank you, > > > > > > > > Best regards, > > > > > > > > > > > > > Ferry wrote: > > > > > ------------------------------------ > > > > > Hi, > > > > > > > > > > On a site i have 1 BACnet MS/TP device, running over a server-client configuration with 2 CSE-H55N2's. > > > > > > > > > > ~ 4-6 times a day the conection between the two devices get lost. > > > > > On the same plant i have the same configuration with MODbus RTU, works fine. > > > > > > > > > > The only different is the protocol and the baudrate. > > > > > Modbus is running on 9600 with parity even, Bacnet is running on 19K2 without parity. > > > > > > > > > > Do i need to do a special setting in the H55N2's?

Writer	Sollae Systems	Company