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No. 1534	Re: Re: Re: Re: no wifi connection csw-m85	2017-10-12

> Sollae Systems wrote: > ------------------------------------ > Dear Mario, > > We are sorry we did not fully understand what you mean. > ezManager is available on Windows, Android, and iOS. > It is not available on MAC OS. > > First, on ezManager, please try to use SEARCH ALL on MAC tab (see the attached image1). > Or you can use Search function of ezManager application on Android or iOS at this step. > If MAC address of device is shown on ezManager, it means the Wifi configuration is correct. > > Next step, could you ping to CSW-M85 device and send us the ping result? > Also, please try to use IP address Conflict Detection function on ezManager (see attached image2) and send us the result. > > For further analysis, we need more information. Could you please send us the configuration file of CSW-M85 and the screenshot for the setting of your router? > Thank you very much for your cooperation. > > > > Mario wrote: > > ------------------------------------ > > I use the m85 in normal mode (connected to a fritzbox router). I connect to it using internal ip and send some socket command through it. > > > > It worked great for about a year. I changed anything on M85 and on the router. > > The LED (12) ist blinking every second. I can connect to the isp Mode via Desktop PC (Mac) wifi but anymore with the smartphone. So I don't have > > a ezmanager app to control the device. The smartphone finds the wifi, but doesn't connect. > > > > > > > Sollae Systems wrote: > > > ------------------------------------ > > > Thank you for using our products. > > > > > > We are sorry for the late reply. > > > We just came back from a long public holiday, from Sep 30 to Oct 10, 2017. > > > > > > Regarding your issue, since you can enter Soft AP mode, there is no problem with the hardware of CSW-M85. > > > The problem may be in the network setting. For further analysis, we would like to ask the following questions: > > > > > > Could you please describe your scenario for using CSW-M85? > > > > > > And could you give us more detail about the status of LEDs on CSW-M85, which LEDs are on, which LEDs are blinking, and blinking every second or blinking four times at once (refer to page 12&13, CSW-M85 User Manual http://www.eztcp.com/documents/manual/cswm85en.pdf)? > > > > > > Also, please send us the following information: > > > + Configuration file of your CSW-M85 (connect CSW-M85 to ezManager, select "Advanced Menu" -> "Exports Variable"). > > > + Screenshot of your Access Point setting. > > > > > > Thanks and Best Regards, > > > > > > > > > > Mario wrote: > > > > ------------------------------------ > > > > I worked with m85 for about a year. Everything worked fine. 2 weeks ago there is no more wifi connection. I can enter the soft ap mode. wifi settings are correct. LED blinks after reboot, no wifi connection to my normal AP. > > > > Some ideas?

Writer	Mario	Company	xx