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No. 1536 Re: : no wifi connection csw-m85 2017-10-12




> Mario wrote:
> ------------------------------------
>
> Hello,
> i can connect using windows ezmanager an local AP setting using IP 10.1.0.1
> Enclosed you find the export file (i changed the routername and password for this purpose).
> IP Adresse conflict tab cannot used, because there is no connection from the M85 with the internal network. I also changed the wifi settings to dhcp with result of blinking 4 times. Set IP to different give blinking 1 second and no connection to the router. Pinging the IP gives timeout
> PING 192.168.1.11 (192.168.1.11): 56 data bytes
> Request timeout for icmp_seq 0
> Request timeout for icmp_seq 1
> Request timeout for icmp_seq 2
> Request timeout for icmp_seq 3
> Request timeout for icmp_seq 4
> Request timeout for icmp_seq 5
> Request timeout for icmp_seq 6
> ping: sendto: No route to host
> Request timeout for icmp_seq 7
> ping: sendto: Host is down
> Request timeout for icmp_seq 8
> ping: sendto: Host is down
> Request timeout for icmp_seq 9
> ping: sendto: Host is down
> Request timeout for icmp_seq 10
> ping: sendto: Host is down
> Request timeout for icmp_seq 11
> ping: sendto: Host is down
> Request timeout for icmp_seq 12
>
> Search all button gives no result.
>
> What screenshot do you mean?
> your given IP address doesn't work (error after sending mail)
> Sending of file doesn't work in email an this support site
>
> Again, the m85 worked for about 1 year without problems and changed anything on the module or router.
>
> Mario
>
> > Mario wrote:
> > ------------------------------------
> >
> >
> >
> > > Sollae Systems wrote:
> > > ------------------------------------
> > > Dear Mario,
> > >
> > > We are sorry we did not fully understand what you mean.
> > > ezManager is available on Windows, Android, and iOS.
> > > It is not available on MAC OS.
> > >
> > > First, on ezManager, please try to use SEARCH ALL on MAC tab (see the attached image1).
> > > Or you can use Search function of ezManager application on Android or iOS at this step.
> > > If MAC address of device is shown on ezManager, it means the Wifi configuration is correct.
> > >
> > > Next step, could you ping to CSW-M85 device and send us the ping result?
> > > Also, please try to use IP address Conflict Detection function on ezManager (see attached image2) and send us the result.
> > >
> > > For further analysis, we need more information. Could you please send us the configuration file of CSW-M85 and the screenshot for the setting of your router?
> > > Thank you very much for your cooperation.
> > >
> > >
> > > > Mario wrote:
> > > > ------------------------------------
> > > > I use the m85 in normal mode (connected to a fritzbox router). I connect to it using internal ip and send some socket command through it.
> > > >
> > > > It worked great for about a year. I changed anything on M85 and on the router.
> > > > The LED (12) ist blinking every second. I can connect to the isp Mode via Desktop PC (Mac) wifi but anymore with the smartphone. So I don't have
> > > > a ezmanager app to control the device. The smartphone finds the wifi, but doesn't connect.
> > > >
> > > >
> > > > > Sollae Systems wrote:
> > > > > ------------------------------------
> > > > > Thank you for using our products.
> > > > >
> > > > > We are sorry for the late reply.
> > > > > We just came back from a long public holiday, from Sep 30 to Oct 10, 2017.
> > > > >
> > > > > Regarding your issue, since you can enter Soft AP mode, there is no problem with the hardware of CSW-M85.
> > > > > The problem may be in the network setting. For further analysis, we would like to ask the following questions:
> > > > >
> > > > > Could you please describe your scenario for using CSW-M85?
> > > > >
> > > > > And could you give us more detail about the status of LEDs on CSW-M85, which LEDs are on, which LEDs are blinking, and blinking every second or blinking four times at once (refer to page 12&13, CSW-M85 User Manual http://www.eztcp.com/documents/manual/cswm85en.pdf)?
> > > > >
> > > > > Also, please send us the following information:
> > > > > + Configuration file of your CSW-M85 (connect CSW-M85 to ezManager, select "Advanced Menu" -> "Exports Variable").
> > > > > + Screenshot of your Access Point setting.
> > > > >
> > > > > Thanks and Best Regards,
> > > > >
> > > > >
> > > > > > Mario wrote:
> > > > > > ------------------------------------
> > > > > > I worked with m85 for about a year. Everything worked fine. 2 weeks ago there is no more wifi connection. I can enter the soft ap mode. wifi settings are correct. LED blinks after reboot, no wifi connection to my normal AP.
> > > > > > Some ideas?
Attachment 20171012_export.ezm.zip
Writer Mario Company xx