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No. 1599 Re: Re: Re: problem to have in status with cieh10 2018-10-17

Dear Jean Claude,

As you said, you send FC03 requests to get the DI status of CIE-H10.
Refer to page 18 of Modbus/TCP document https://www.eztcp.com/en/download/pds_files/an_modbus_tcp_en.pdf,
the request frame for FC03 should include:

Function code (1byte) | Starting address (2 bytes) | Quantity of Register (2 bytes)

So normally, the request data may look like: 03 00 08 00 01

We don't see this function code (0x03) in your request frame, so first please check your request data.
You can use Wireshark to monitor your Modbus/TCP data.

In case there is still a problem, we can establish a TeamViewer session.
You can set up a schedule and send your credentials (ID and password) to us via email support@eztcp.com.
Our working time is from 9:00 to 18:00 in UTC+9 Time zone.

Thank you for your understanding.
Best Regards


> goldak wrote:
> ------------------------------------
> hi
>
> i have tested of course the led of di0 is on
>
> i send a request 000006120008
>
> i have a response
>
> 0 0 0 0 0 4 1 2 1 0
>
>
> the #9 is allways 0
>
>
> i have tried with fc04 request
>
> i have a response 4 but the digit #10 is allways 0
>
>
> if you want we can use teamwiever
>
> thank you to help me
>
> > Sollae Systems wrote:
> > ------------------------------------
> > Dear Jean Claude,
> >
> > Please note that if the DI ports status is not changed, then the results should be the same.
> > So for testing, you should manually change the input value of DI ports while making FC03 requests.
> >
> > In case the DI ports status is changed and CIE-H10's responses are still the same, could you please let us know more detail how did you send FC03 requests.
> > For further analysis, please also provide us the Wireshark log while you are making FC03 requests.
> >
> > Thank you very much.
> > Best Regards
> >
> >
> > > goldak wrote:
> > > ------------------------------------
> > > hi
> > >
> > > i am back from holydays
> > >
> > > thank you for the documentation of modbus
> > >
> > > i make some request (fc03) to have the in status
> > >
> > > the cieh10 send me allway the same
> > >
> > > please help me
> > >
> > > the version is 2.0 rev A
> > >
> > > thank you jean claude

Writer Sollae Systems Company