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No. 1656	Re: Re: Re: Re: Re: Re: Error port	2019-04-02

Hello, from beginning..... we want to connect a tracer with serial cable to CSW box. then from the box we will the data on our PC wireless. > Sollae Systems wrote: > ------------------------------------ > Dear Jens Ebert, > > Thank you for your inquiry. > CSW-H85N is a Serial WLAN Device Server. > It allows you to add wireless networking capabilities to your serial-interfaced equipment via RS232, RS422 and RS485. > > The typical working scenario of CSW-H85N is like below: > RS232/RS422/RS485-interfaced equipment <--> Serial interface <--> CSW-H85N <--> Wi-Fi interface <--> Network-interfaced equipment (*) > > CSW-H85N can work well WITHOUT a Serial to USB converter cable. > > > You probably only need a Serial to USB converter cable in the following cases: > > 1) To connect CSW-H85N with ezManager via serial port: > You are ONLY required to connect CSW-H85N with ezManager via serial port in case you want to change firmware for CSW-H85N. > Actually, as in your case, you can connect ezManager with CSW-H85N via network. > You can do all the setting configuration on CSW-H85N. So you do not really need this function. > > > 2) To make CSW-H85N communicate with your PC via serial interface: > In this case, the flow in (*) may become: > Your PC <--> Serial interface <--> CSW-H85N <--> Wi-Fi interface <--> Your PC > > And Simple Test can be available in this case. > This test is used to verify network/serial conversion function of CSW-H85N. > Using this test, on your PC, you can send data via serial interface to CSW-H85N. > CSW-H85N converts data from serial to TCP, and then sends to your PC via network. > Your PC will receive the data you sent (from serial interface) via network interface. > That is how Simple Test works. > Note that the testing flow can be vice versa (send data from PC via network interface, receive via serial interface). > > > So, in general, you do NOT need a Serial to USB converter to make CSW-H85N work. > Maybe if you give us more information about your working scheme, we can provide more useful suggestions. > > Please feel free to contact us if you have any inquiry. > Thank you very much. > Best Regards, > > > > Augenoptik Stracke wrote: > > ------------------------------------ > > > > Hello, > > > > so, if i installed a rs232 Cabel to our laptop, the com port will found and everything works fine. without a cable no com port were found.i thought this adapter works wireless without a cable connection to pc. > > > > what is the mistake? > > > > > Sollae Systems wrote: > > > ------------------------------------ > > > Dear Jens Ebert, > > > > > > Thank you for your information. > > > > > > In the COM Port panel, the available plugged-in COM ports of your PC should be listed. > > > There are no COM ports shown in ezManager Search panel, so we suspect that there are some problems when you connect CSW-H85N to your PC via serial port. > > > And because you can not connect CSW-H85N to your PC via serial port, you will get an error while trying Simple Test. > > > > > > > > > A serial to USB converter cable is needed to connect CSW-H85N to your PC via serial port. > > > So please make sure your serial to USB cable still works well. > > > After plugging-in the serial to USB converter cable to your PC, please check if there are any COM ports recognized by your PC. > > > On Windows, you can go to Start Menu --> Device Manager --> Ports(COM & LPT), and see if there is any COM port. > > > > > > In case the plugged-in COM port of CSW-H85N is not shown, it is likely that your cable is broken. > > > To verify it, you may try to use your cable on other PCs. > > > If it also can not be recognized by other PCs, then probably it is broken, and you may need to change your cable. > > > > > > If it works well on other PCs, and you can connect to CSW-H85N successfully via serial port, then it is likely a driver issue on your current-working PC. > > > In that case, please try to reinstall the driver for the serial to USB converter cable on your PC. > > > > > > If the problem still occurs, please feel free to contact us. > > > Thank you very much. > > > Best Regards, > > > > > > > > > > Jens ebert wrote: > > > > ------------------------------------ > > > > > > > > Here are my Settings: > > > > > > > > > > > > > > > > > > > > > Sollae Systems wrote: > > > > > ------------------------------------ > > > > > Dear Jens Ebert, > > > > > > > > > > Thank you for being our valued customer. > > > > > > > > > > We would like to ask for more information regarding your inquiry. > > > > > > > > > > To make sure that we can fully understand your problem, could you please let us know how exactly did the issue happen? > > > > > You can not connect to CSW-H85N via ezManager? > > > > > Or you connected and set up CSW-H85N'ss parameters successfully, and then some problems happened? > > > > > > > > > > If you can connect to CSW-H85N via ezManager, could you please take a screenshot of CSW-H85N'ss setting parameters and send us? > > > > > > > > > > To connect CSW-H85N to ezManager, you can follow the steps below: > > > > > > > > > > + Enter Serial Configuration mode by pressing Function button on the side of your CSW-H85N for less than 1 second > > > > > If you successfully enter Serial Configuration mode, all the front LEDs except PWR LED will be blinking. > > > > > > > > > > + On ezManager window, open the right COM port, and Read the parameters from CSW-H85N. > > > > > Then, please take the screenshots of your CSW-H85N'ss setting and send us. > > > > > If possible, please also send us the screenshot of Simple Test window that you encountered the issue. > > > > > > > > > > And also, please check with this checklist to see if there is any problem with your network or serial configuration. > > > > > https://www.eztcp.com/en/support/view.php?page=1&cid=286 > > > > > > > > > > Thank you very much. > > > > > Best Regards, > > > > > > > > > > > > > > > > Jens Ebert wrote: > > > > > > ------------------------------------ > > > > > > Hello, we want our CSW H85N connect with a Tracer. > > > > > > I have configuratet with the EZ Manager. We use the infrastructure mode with an AVM Wlan Box. > > > > > > > > > > > > In the EZManager it will show us ERROR PORT. I am unable to connect or choose a COM Port. Also by SIMPLE Test it will show as an Error Message "NO Connection could be made..." > > > > > > > > > > > > What is the Problem???? > > > > > > > > > > > > We need Help! > > > > > > > > > > > > Jens Ebert

Writer	Jens Ebert	Company