Q&A

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No. 1734	Re: ModMap randomly shut-down	2020-07-13

Dear Michele, Unfortunately, we have never experienced this issue. The information provided is not enough for us to find out the reason. It also may happen because of the incompatibility between Modmap and other newly installed/updated software on your computer. We suggest you to check the log from ModMap. Please refer to page 36 of the ModMap User Manual We hope the above is useful to you. Please feel free to contact us if you need any further information. Thank you, Best regards, > Michele wrote: > ------------------------------------ > Hello there, > I've set up a system working on a wired network using a CIE-H10 managed by ModMap working on Win10 for more than a year. > Everything has worked well until about three months ago when I've started finding ModMap closed without any coincidence with Windows events (updates or similar). It happens at least one time a week. > Windows's logs aren't helping me while I don't know both where I can find ModMap logs and whether they can help my understanding. > May you help me? > > Attached you can find a ModMap's screenshot while Windows 10 is up to date. > > Thank you in advance > Michele