Q&A

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No. 1891	Re: Expected lifetime of CSE-M73G	2023-07-17

Dear Andrea, Thank you for the inquiry. Our products are designed and tested to meet high-quality standards, ensuring reliable performance under normal operating conditions. Typically, our CSE models have an expected operational lifespan of tens of years. For any product failures occurring within two years after the purchase, Sollae Systems provides free repair services or exchange of the product as our warranty policy. Regarding lead time in case of shortage, the lead time for the CSE-M73G module may be around 12 weeks. However, please note that the lead time might vary depending on the quantity of products ordered and the existing demand at the time of the order. For the question about Steps file, unfortunately, we do not have the up-to-date 3D model files for the CSE-M73G available at this time. We apologize for any inconvenience this may cause. If you have any further questions, feel free to reach out to us. Thank you very much. Best Regards, > Andrea Comacchio wrote: > ------------------------------------ > Good morning, I want to implement the module CSE-M73G in a new design. If it possible I would like to know the expected lifetime of the product and the leadtime in case of shortage. I also need the Step file of the product to use it in Altium and better visualize the size of the component. Thank you, Andrea